To report a claim contact

EVENTS TO BE REPORTED BY NEVADA MUTUAL INSURANCE COMPANY INSUREDS WITHIN 24 HOURS

• Receipt of an attorney or patient request for medical records prior to the medical records being released.
• Any medical incident, whether minor or severe, that is reasonably likely to result in a future malpractice claim or lawsuit.
• Any allegation of injury or negligent care by the patient or family member. This includes any direct or indirect expression of dissatisfaction by the patient or their family.
• Any unexpected outcome from medical treatment, surgical procedure or noninvasive or invasive studies.
• Any patient allegation of physical or sexual abuse by the medical practitioner or their employee.
• Any medical or surgical care of a patient that prompts a review by Peer Review or a Medical Staff Committee at a hospital or outpatient clinic.
• Any unexpected death that occurs within 24 hours of admission or discharge from a hospital or treatment in the medical practitioner’s office.
• Physician orders missed or otherwise not followed.
• Equipment related incident/malfunction which results in an injury.
• Failure of any patient to keep a follow up appointment following an adverse or unexpected outcome or expression of dissatisfaction with the care provided.
• A telephone call or letter from an attorney requesting information about the treatment of a patient.
• Receipt of a letter of representation from an attorney indicating that he is making a claim on behalf of his client.
• Receipt of a letter from a patient or attorney with allegations of negligence or any wrongdoing and a demand to settle the claim.
• Receipt of a request or subpoena for deposition relating to the treatment of a patient.
• Receipt of any written or verbal notice from the Nevada Board of Medical Examiners, health insurers or local medical society concerning a patient complaint.