Reporting an Incident or Claim:
Nevada Mutual understands the stress our insureds experience when accidents or misunderstandings occur in a medical practice. Our entire claim support system is designed to assist you, our insured owners, through the complicated legal environment. With the most experienced medical liability claim team in Nevada. Our professionals are ready to accept your call with any questions you may have regarding a risk assessment for your practice, reporting an incident or claim, or explaining the claim process in specific detail. Do not hesitate to call...Phone: 702-798-6001
After hours phone: 702-798-6001 x1103
Location: 709 Shadow Lane
Las Vegas, NV 89106
After hours phone: 702-798-6001 x1103
Location: 709 Shadow Lane
Las Vegas, NV 89106
EVENTS TO BE REPORTED BY NEVADA MUTUAL INSURANCE COMPANY INSUREDS WITHIN 24 HOURS
Receipt of an attorney or patient request for medical records prior to the medical records being released.
Any medical incident, whether minor or severe, that is reasonably likely to result in a future malpractice claim or lawsuit.
Any allegation of injury or negligent care by the patient or family member. This includes any direct or indirect expression of dissatisfaction by the patient or their family.
Any unexpected outcome from medical treatment, surgical procedure or noninvasive or invasive studies.
Any patient allegation of physical or sexual abuse by the medical practitioner or their employee.
Any medical or surgical care of a patient that prompts a review by Peer Review or a Medical Staff Committee at a hospital or outpatient clinic.
Any unexpected death that occurs within 24 hours of admission or discharge from a hospital or treatment in the medical practitioner's office.
Physician orders missed or otherwise not followed.
Equipment related incident/malfunction which results in an injury.
Failure of any patient to keep a follow up appointment following an adverse or unexpected outcome or expression of dissatisfaction with the care provided.
A telephone call or letter from an attorney requesting information about the treatment of a patient.
Receipt of a letter of representation from an attorney indicating that he is making a claim on behalf of his client.
Receipt of a letter from a patient or attorney with allegations of negligence or any wrongdoing and a demand to settle the claim.
Receipt of a request or subpoena for deposition relating to the treatment of a patient.
Receipt of any written or verbal notice from the Nevada Board of Medical Examiners, health insurers or local medical society concerning a patient complaint.